2024 has been a very busy year for us and there's still plenty left to do so this year our festive break will be rather short. Our Christmas/New Years opening hours will be:
December 23 - business open as usual
December 24 - CLOSED (calls will be answered by our call centre staff 9am - 3pm)
December 25 - CLOSED (no calls, you're welcome to email 😊)
December 26 - CLOSED (no calls, you're welcome to email 😊)Â
December 27 - CLOSED (no calls, you're welcome to email 😊)Â
December 30 - business open as usual
December 31 - business open as usual
January 1 - CLOSED (no calls, you're welcome to email 😊)Â
January 2 - business open as usual
Please note that our call centre staff cannot assist beyond taking messages and we won't be able to do any callbacks before Dec 30. Emails will not be monitored between Dec 24-26. There will be limited email support available on Dec 27.
What if you want to place an order? Automated in stock orders placed via our website will be dispatched over the Bank Holiday period but if something is needed urgently please email us beforehand. If you need to pay by bank transfer (trade customer, ordering from abroad) and require an invoice, please let us know which product/-s you require, you would also need to email us your contact details (phone number and delivery address). Made-to-order items will be manufactured in the New Year.
We know that many customers install products over the festive period so if you require technical assistance then please email us at  ENQUIRIES@AIRRIDE.UK using the subject 'Technical' so we could spot and get back to you quicker.
We would like to thank all our customers and hope that you're thoroughly enjoying your genuine AirRide products. As for those customers whose orders we're currently manufacturing... we're looking forward to dispatch them to you soon! In the meantime, we wish everyone a Merry Christmas and a Happy New Year!