Job Availability

E-Commerce, Customer Service and Admin Assistant

Norwich NR1

Industry: Automotive Parts Sales

Occupational Category: E-Commerce

Hours: Part-time, 20 hours per week


Description: AirRide Sales Limited
seeks a part-time E-Commerce, Customer Service and Admin Assistant to assist current small team.


We are a family company based in central Norwich specialising in air-suspension, providing high quality products for nearly all vehicles on the market. This position will involve:

  • Working within a team to administrate our website.
  • Inputting information on to our website
  • Updating existing product information
  • Assisting customers via the telephone and email
  • Assisting in processing online and mail order sales.
  • Assist in the picking and packing of certain kits for dispatch.

Experience requirements:

We are 100% committed to a friendly, cohesive and efficient working environment, with our passion focused on the automotive industry. It is therefore important that the right candidate has one or more of the following:

  • An interest in vehicles or the automotive industry.
  • A basic knowledge of vehicle mechanics
  • Good vehicle recognition
  • In depth knowledge of mechanics and specifically air suspension is not needed, but general enthusiasm and interest on which to base further learning. Air Suspension training will be given and will be ongoing.

Desired Skills:

  • Strong written and verbal communication skills
  • Display accuracy and attention to detail
  • The ability to prioritise between different duties
  • The ability to adapt to different situations
  • A confident and polite manner on the phone
  • A good understanding of, or experience with, e-commerce


  • Ability to work in a team environment with members of varying skill levels.
  • Highly motivated.
  • Learns quickly.

Training involving our specific products will be given. This position will be based at our Castle Meadow office. This is a part-time position (with the potential to increase hours at a later date); we are looking for someone who will be available to work roughly 20 hours per week. To apply, please email us your c.v. and a cover letter to mail@airride.co.uk

Date Posted: 2nd April 2018